Customer Feedback & NPS Survey template
Understand how customers feel about your product. This feedback survey template asks for a star rating and a 0-10 Net Promoter Score, then uses conditional logic to ask detractors what went wrong and promoters what they love. Export results to CSV or stream them to your analytics stack with webhooks.
What’s inside
- Star rating and 0-10 NPS scale
- Conditional follow-ups for detractors
- Multi-select feature feedback
- Optional contact details
Questions
7
Sections
2
Repeatable groups
No
Conditional logic
Yes
File uploads
None
Auto-approval
Off
Live preview
Fill it in to see conditional logic, repeatable groups and validation in action. Nothing is saved.
Questions in this template
Your experience
- Overall, how satisfied are you?required
- How likely are you to recommend us to a friend or colleague?required
- We're sorry to hear that. What should we improve first?required
- Awesome! What do you love most?
- Which parts work well for you?
Stay in touch (optional)
- May we contact you about your feedback?
- Email addressrequired
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