Account & operations
Plans & billing
What’s included in Free and Pro, and how upgrades work.
| Free | Pro | |
|---|---|---|
| Forms | 5 | Unlimited |
| Responses / month | 100 | 10,000 |
| Questions per form | 50 | 500 |
| File size / storage | 5 MB / 250 MB | 50 MB / 20 GB |
| API keys / rate limit | 1 / 30 per min | 20 / 600 per min |
| Approval workflows | — | ✓ |
| Webhooks | — | 20 endpoints |
| Password protection, branding removal, redirects, data retention | — | ✓ |
Limits are defaults; your administrator may adjust them.
Upgrading
Open Billing in the dashboard and choose Pro. Payment is handled by Clerk Billing (powered by Stripe) — card details never touch our servers. Pro features unlock immediately after payment.
Downgrading
You keep Pro until the end of the paid period. Afterwards:
- Forms and responses are kept.
- Approval scoring stops for new responses (existing decisions stay).
- Webhooks stop being sent; password protection stays active to protect your data.
- You can’t create new forms beyond the Free limit until you delete some.
Monthly response limit
The counter resets on the first day of each month (UTC). When it is reached, your forms show “This form has reached its monthly response limit” until the next month or until you upgrade.